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GuidePostal SellingApril 1, 2026

How to Sell Gold by Post in the UK

Selling gold by post is the most popular way to sell in the UK — and for good reason. Online postal services typically pay 10-20% more than high-street shops because they have lower overheads. But you need to do it safely. This guide covers everything from packaging to payment.

Taro Schenker

Taro Schenker

Founder & Market Researcher

Published 1 April 2026

Quick Overview: Selling Gold by Post

  • 1.Get a quote online or by phone
  • 2.Lock in your price (most dealers guarantee for 1-2 days)
  • 3.Package securely and post via Royal Mail Special Delivery
  • 4.Dealer receives, tests, and confirms the offer
  • 5.Accept and receive same-day payment by bank transfer

Is It Safe to Post Gold?

Yes — with the right precautions, posting gold is safe and routine. Thousands of UK sellers post gold to dealers every week. Here is why:

Built-In Safety Features
  • Royal Mail Special Delivery insures up to £2,500 per parcel
  • Full tracking from posting to delivery with signature required
  • Reputable dealers provide free insured postal packs
  • CCTV processing at the dealer's end for full transparency
Your Protections
  • No-obligation offers — reject and get items returned free
  • Price lock guarantees protect against price drops in transit
  • Written quotes before you post anything
  • Same-day payment once you accept the offer

The key is choosing a reputable dealer. Look for dealers who are members of the British Numismatic Trade Association (BNTA), have Trading Standards approval, and show verified customer reviews. Avoid any service that does not provide a written quote before you post, or that charges for returns.

Step-by-Step: How to Sell Gold by Post

1

Get a Quote Online

Visit the dealer's website or call them to describe what you want to sell. Provide as much detail as possible — the type of item (ring, chain, coin, bar), the weight in grams, and the purity (carat or fineness). Most dealers have an online form or calculator that gives an instant estimate.

If you are not sure about the purity, look for hallmarks. UK gold jewellery is stamped with 375 (9ct), 585 (14ct), 750 (18ct), or 916 (22ct). Coins and bars typically state their weight and fineness on the face. Our hallmarks guide can help you identify markings.

2

Lock In Your Price

Gold prices move throughout the day. Most reputable dealers offer a price lock guarantee — they fix the price at the moment you accept the quote, typically for 1-2 working days, giving you time to post your items without worrying about price drops.

Confirm the locked price in writing (email is fine) along with the expiry date and what happens if your parcel arrives after the lock expires. Good dealers will re-quote at the current price if the lock lapses, still giving you the option to accept or decline.

3

Package Your Items

If the dealer offers a free postal pack, use it — these are specifically designed for secure gold transit and come with pre-paid, insured postage. If you are packaging yourself:

  • Wrap each item individually in tissue paper or bubble wrap
  • Place in a padded envelope or small, sturdy box
  • Ensure nothing can move or rattle inside the package
  • Use plain outer packaging — never indicate the contents are gold or valuable
  • Include a note inside with your name, reference number, and contact details

Before sealing: photograph every item you are sending, ideally next to the packaging and your reference number. This serves as your proof of what was sent in case of any disputes.

4

Post via Royal Mail Special Delivery

Take your parcel to a Post Office counter and send it via Royal Mail Special Delivery Guaranteed by 1pm. This is the only Royal Mail service that provides insurance for valuable items — standard Signed For and regular post do not cover gold if it goes missing.

Special Delivery includes insurance up to £2,500 per parcel at no extra charge. Keep your proof of posting receipt and tracking number. You can track delivery in real time on the Royal Mail website.

5

Dealer Receives, Tests, and Confirms

When your parcel arrives, the dealer opens and processes it — typically under CCTV for transparency. Each item is weighed and tested using an XRF analyser (the most accurate non-destructive method) or acid testing to confirm the exact weight and purity.

The dealer then contacts you with the final offer. If the items match your description, the offer should match the locked price. If there are differences (e.g. the gold is a lower carat than expected), you will receive an adjusted offer which you are free to accept or decline.

6

Accept Offer and Receive Same-Day Payment

If you accept the offer, payment is made by bank transfer — typically the same working day. Most dealers process payments within hours of you confirming acceptance by phone or email.

If you reject the offer, reputable dealers will return your items free of charge via insured post. This no-obligation policy is standard with established dealers — if a company charges for returns or pressures you to accept, consider that a red flag.

Royal Mail Insurance: What You Need to Know

Understanding Royal Mail's insurance is critical when posting gold. Here are the key facts:

ServiceInsuranceSuitable for Gold?
Special Delivery by 1pmUp to £2,500Yes — recommended
Special Delivery by 9amUp to £2,500Yes — faster but more expensive
Signed For 1st ClassUp to £50No — insurance too low
Standard 1st / 2nd Class£20 maxNo — no tracking, minimal cover

Splitting Parcels for Higher Values

If your gold is worth more than £2,500, split it across multiple parcels. Each parcel sent via Special Delivery is insured independently. For example:

£5,000

= 2 parcels

£10,000

= 4-5 parcels

£25,000+

= dealer courier collection

If a Parcel Goes Missing

It is rare, but it can happen. If your Special Delivery parcel goes missing:

  1. 1.Contact the dealer first — they may have received it but not yet processed it
  2. 2.Check the tracking on Royal Mail's website for delivery confirmation
  3. 3.If genuinely lost, submit a claim to Royal Mail with your proof of posting
  4. 4.Claims are typically resolved within 15-20 working days
  5. 5.You will be compensated up to the insured value (£2,500 max per parcel)

Pro tip: Always get proof of posting at the Post Office counter. Do not simply drop your parcel in a post box — even with a pre-paid Special Delivery label. Without proof of posting, your insurance claim may be denied.

Which Dealers Accept Postal Gold?

Most major UK gold dealers accept postal gold. Here are three established options, all of which offer free insured postal packs and same-day payment:

Hatton Garden Metals
Featured Partner
Up to 98% of spot
  • Free insured postal pack
  • 98% of spot for bullion
  • Same-day bank transfer
  • CCTV processing
  • Hatton Garden, London
BullionByPost
95-98% of spot
  • UK's largest online dealer
  • Free postal pack
  • Price lock guarantee
  • Same-day payment
  • Birmingham-based
Gold-Traders
95-97% of spot
  • Trading Standards approved
  • Free packaging and postage
  • No minimum quantity
  • 48-hour price lock
  • Online since 2008

You can also search for local dealers who accept postal gold using our dealer directory. Many independent dealers across the UK now offer postal services alongside their shop-based operations.

Sell your gold to Hatton Garden Metals

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Tips for Getting the Best Price by Post

Get quotes from 3+ dealers

Prices vary between dealers, sometimes by 5-10%. Spending 30 minutes getting multiple quotes can add hundreds of pounds to your payout on larger amounts. Use each dealer's online calculator or email them your item details.

Use the price-lock feature

Gold prices can drop while your parcel is in transit. Always use the dealer's price-lock guarantee to fix your rate before posting. If a dealer does not offer price locking, consider using one that does — the security is worth it.

Post early in the week

Most dealers process items on the day they receive them. Posting on a Monday or Tuesday means your parcel arrives midweek and is processed promptly. Posting on a Thursday or Friday risks the parcel sitting over the weekend, potentially beyond your price-lock window.

Know your gold before you send it

The more accurately you describe your items upfront, the closer the final offer will match the initial quote. Weigh items on a kitchen scale (digital scales accurate to 0.1g are available for under £10), check hallmarks for purity, and note any damage or missing stones in jewellery. Use our gold calculator for an instant estimate.

Keep records of everything

Photograph items before sending. Save all email correspondence and quotes. Keep your proof of posting and tracking number. Store payment confirmations. These records protect you in case of disputes and are needed for Capital Gains Tax calculations if relevant.

What NOT to Do When Posting Gold

Do NOT use regular post

Standard Royal Mail services (1st Class, 2nd Class, even Signed For) provide minimal or no insurance for valuable items. Only Royal Mail Special Delivery provides meaningful cover. If a regular parcel goes missing, you will receive a maximum of £20-£50 in compensation — nowhere near the value of your gold.

Do NOT post to unknown companies

Only use established, well-reviewed dealers. Check for a physical address, Companies House registration, and genuine customer reviews on Trustpilot or Google. Be wary of companies that advertise aggressively on social media with "too good to be true" rates. If you cannot find verifiable reviews, do not send your gold.

Do NOT accept the first offer

Always compare quotes from at least three dealers before committing. The difference between the best and worst offer can be 10-15% — on a £1,000 sale, that is £100-£150 left on the table. Getting multiple quotes takes minimal effort and can significantly increase your return.

Do NOT forget to check reviews

Before posting anything, read recent reviews on Trustpilot, Google Reviews, and independent forums. Pay particular attention to reviews mentioning postal transactions. Look for patterns: consistent complaints about lowball offers after posting, slow returns, or poor communication are red flags.

Ready to Sell Gold by Post?

Start by calculating your gold's value, then compare dealer quotes

Frequently Asked Questions

How much does it cost to post gold?

Many reputable dealers provide a free insured postal pack, so posting costs you nothing. If you post yourself, Royal Mail Special Delivery Guaranteed by 1pm costs from around £7-£9 depending on weight. Insurance up to £2,500 is included — you do not pay extra for this cover. For high-value consignments split across multiple parcels, postage costs add up but are still a fraction of the value being sent.

What if the dealer offers less than the quote?

This can happen if the gold turns out to be a lower carat or lighter than you described. Reputable dealers operate a no-obligation policy: if you are not happy with the final offer, you can reject it and have your items returned free of charge. Always confirm this return policy in writing before posting. If a dealer does not offer free returns, use a different dealer.

How quickly will I get paid?

Most postal gold dealers offer same-day payment by bank transfer once your items have been received, tested, and you have accepted the offer. Typically, if your parcel arrives in the morning, you will have funds in your account by the end of the same working day. Some dealers also offer cheque payment, which takes 3-5 working days to clear.

Can I post gold coins and bars as well as jewellery?

Yes. Most postal gold dealers accept all types of gold including jewellery, coins (Sovereigns, Britannias, Krugerrands, and other bullion coins), bars, dental gold, and scrap gold. Some specialist bullion dealers focus specifically on coins and bars and may offer better rates for these items than general gold buying services. For large collections, read our guide to selling a gold bullion collection.

What happens if my parcel goes missing?

If you posted via Royal Mail Special Delivery with appropriate insurance, you can make a claim for up to £2,500 per parcel. You will need your proof of posting and tracking number. Claims typically take 15-20 working days to process. This is why it is essential to always use Special Delivery and to split high-value consignments across multiple parcels, each within the £2,500 insurance limit.

Taro Schenker

Taro Schenker

Founder & Market Researcher

Taro has been actively investing in precious metals and financial markets for over 15 years. Frustrated by the lack of transparent, accurate gold pricing information in the UK, he built London Gold Exchange as a data-driven resource for fellow investors. The site combines real-time market data, verified dealer information from 242+ UK businesses, and insights drawn from years of hands-on experience in the gold market.

  • 15+ years investing in precious metals & equities
  • Built verified database of 242+ UK gold dealers
  • Daily market data analysis and price tracking

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Disclaimer: This guide is for informational purposes only and does not constitute financial advice. Gold prices and dealer rates change frequently — always verify current pricing directly with dealers before posting. Royal Mail insurance terms and limits are subject to change — check the latest terms on the Royal Mail website. Last updated: April 2026.

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